Book Review: Triple Value Leadership: Creating Sustainable Value for your Business, your Customers and Society

Creating sustainable value

Executive Overview Just as the creation of shareholder value requires performance on multiple dimensions, the global challenges associated with sustainable development are also multifaceted, involving economic, social, and environmental concerns. Indeed, these challenges have implications for virtually every aspect of a firm’s strategy and business model. Yet, most managers frame sustainable de...

How to Identify the Best Customers for Your Business

Creating Sustainable Value: A Framework for IS Value Sustainability

More than two decades of research on information systems (IS) value still leaves the issue of IS value in an organization a less understood concept. Considering that information systems require significant investments and commitment, the compelling issue for organizations, from a strategic perspective, is to sustain and prolong the value accorded by IS to the firm. In this study, we propose a f...

See your brands through your customers' eyes.

Subaru markets an L.L. Bean Outback station wagon. Dell stamps Microsoft and Intel logos on its computers. Such inter-weaving of different companies' brands is now commonplace. But one of the central tools of brand management-portfolio mapping--has not kept pace with changes in the marketplace. Most conventional brand maps include only those brands owned by a company, arranged along organizatio...

The Big Idea: Creating Shared Value - Harvard Business Review

A big part of the problem lies with companies themselves, which remain trapped in an outdated approach to value creation that has emerged over the past few decades. They continue to view value creation narrowly, optimizing short-term financial performance in a bubble while missing the most important customer needs and ignoring the broader influences that determine their longer-term success. How...